What to Expect?

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Welcome to Polished and Poised, where your beauty experience is our top priority. Whether you're a first-time shopper or a returning beauty, here’s what you can expect from us:

✨ Premium Quality Hair

We offer only the finest virgin hair — from silky lace frontals to full-bodied bundles and sleek closures. Each piece is carefully selected to ensure minimal shedding, no tangling, and long-lasting wear.

🛍 Seamless Shopping Experience

Our website is easy to navigate, mobile-friendly, and designed with you in mind. Shop confidently with clear product details, transparent pricing, and secure checkout.

📦 Order Processing & Delivery

• Processing Time: 1–2 business days

• Standard Delivery: 3–5 business days (local orders)

• Same-Day or Next-Day Pickup available for select locations

• You’ll receive email updates every step of the way!

💳 Payment Options

We accept:

• Online Payments via secure checkout

• Cash on Delivery (local customers only)

• Bank Transfers (details provided at checkout)

🔄 No Returns, No Refunds

Due to the nature of our products, all sales are final. Please review product descriptions carefully before ordering. Need help? Contact us — we’re happy to assist.

💁🏽‍♀️ Customer Support

Have questions? Reach out via our Contact Us page or social media. We're here to help with product recommendations, order updates, and more.